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Coupang’s User Base Grows Despite Membership Fee Hike

Coupang’s User Base Grows Despite Membership Fee Hike

SEOUL, Oct. 4 (Korea Bizwire) – Coupang, the South Korean e-commerce giant, has seen an increase in its user base despite raising its membership fees. This development challenges predictions of a mass exodus from the platform and underscores the company’s strong market position in a fiercely competitive landscape.  According to data from WiseApp, Coupang’s monthly active [...]

South Korean Labor Ministry to Investigate Coupang Following Worker Deaths

South Korean Labor Ministry to Investigate Coupang Following Worker Deaths

SEOUL, Sept. 10 (Korea Bizwire) – South Korea’s Ministry of Employment and Labor is preparing to conduct a labor inspection of Coupang, the country’s leading e-commerce company, following a series of worker deaths in recent months.  Kim Min-seok, the Vice Minister of Employment and Labor, addressed the issue during a plenary session of the National Assembly’s [...]

Coupang Resumes Delivery of CJ Products after 20-month Hiatus

Coupang Resumes Delivery of CJ Products after 20-month Hiatus

SEOUL, Aug. 14 (Korea Bizwire) — Coupang Inc. said Wednesday it has resumed purchasing CJ CheilJedang Corp.’s products for delivery after a 20-month hiatus due to differences over their deals. CJ CheilJedang stopped selling its products to Coupang in December 2022 as they failed to narrow a gap over CJ’s product supply prices with the [...]

Deaths Linked to Coupang’s New Night Delivery Service Spark Labor Protests in Jeju

Deaths Linked to Coupang’s New Night Delivery Service Spark Labor Protests in Jeju

JEJU, Jul. 30 (Korea Bizwire) – The recent launch of Coupang’s late-night Rocket Delivery service on Jeju Island has been marred by tragedy, prompting labor unions to demand a thorough investigation and increased oversight of working conditions. On July 29, the Jeju branch of the Korean Confederation of Trade Unions (KCTU) held a press conference outside [...]

Coupang Eats Maintains Free Packaging Fee Policy, Bucking Industry Trend

Coupang Eats Maintains Free Packaging Fee Policy, Bucking Industry Trend

SEOUL, Jul. 2 (Korea Bizwire) – In a move that contrasts with its main competitor, Coupang Eats announced on July 1 that it will continue its policy of waiving packaging fees for all partnered restaurants, reinforcing its commitment to supporting small and medium-sized businesses in the food service industry. This decision comes as Baedal Minjok (Baemin), [...]

Coupang Delivery Driver’s Death Raises Questions About Overwork

Coupang Delivery Driver’s Death Raises Questions About Overwork

SEOUL, Jun. 29 (Korea Bizwire) – Allegations of death by overwork have surfaced following the passing of a 40-year-old delivery driver who had been working for Coupang’s late-night Rocket Delivery service.  On June 27, the Committee for Countermeasures Against Overwork Deaths of Delivery Workers and the family of the deceased, Jung Seul-gi, held a press conference [...]

Coupang’s Defiant Threat to Halt ‘Rocket Delivery’ Service Raises Eyebrows

Coupang’s Defiant Threat to Halt ‘Rocket Delivery’ Service Raises Eyebrows

SEOUL, Jun. 17 (Korea Bizwire) – In a bold move that has sparked speculation in South Korea’s e-commerce industry, Coupang, the country’s largest online retailer, has hinted at the possibility of suspending its much-lauded “Rocket Delivery” service. This threat comes in the wake of the company being slapped with a record 140 billion won fine by [...]

South Korean Regulator Imposes Record 140 Billion Won Penalty on Coupang

South Korean Regulator Imposes Record 140 Billion Won Penalty on Coupang

SEOUL, Jun. 13 (Korea Bizwire) – In an unprecedented move, South Korea’s antitrust regulator, the Fair Trade Commission, has levied a record fine of 140 billion won against Coupang, the country’s largest e-commerce company, on allegations of unfairly favoring its own products over those of third-party sellers.   The staggering penalty, the highest ever imposed [...]

Coupang Fined 140 Bln Won for Alleged Manipulation of Search Algorithm, Product Reviews

Coupang Fined 140 Bln Won for Alleged Manipulation of Search Algorithm, Product Reviews

SEOUL, Jun. 13 (Korea Bizwire) — The antitrust regulator said Thursday it has decided to fine e-commerce giant Coupang Inc. 140 billion won (US$12.44 million) for using unfair search algorithms and uploading false product reviews to boost sales of its own private-label items. The Fair Trade Commission (FTC) also referred the company, as well as [...]

South Korea’s Tax Authority Launches Special Probe into E-commerce Leader Coupang

South Korea’s Tax Authority Launches Special Probe into E-commerce Leader Coupang

SEOUL, May 13 (Korea Bizwire) – The National Tax Service of South Korea has initiated a special tax investigation into Coupang, the nation’s top e-commerce company. Authorities are examining the flow of funds between Coupang’s Korean entity, wholly owned by the U.S.-based Coupang Inc. in Delaware, and its overseas affiliates.  This probe coincides with looming scrutiny [...]