UIJONGBU, Oct. 17 (Korea Bizwire) – In a bid to support small business owners grappling with high commissions and delivery fees, Gyeonggi Province is taking steps to stimulate the market for private delivery apps that charge commission rates of 2% or less. The provincial government announced on October 16 that it would be accepting applications from [...]
SEOUL, Oct. 11 (Korea Bizwire) – As restaurant owners’ frustrations grow over high commission fees charged by food delivery apps, several major chicken franchise chains in South Korea are ramping up incentives for customers to use their proprietary ordering platforms. According to industry sources on October 10, the country’s top three chicken franchises — BBQ, bhc [...]
SEOUL, Sept. 30 (Korea Bizwire) – South Korean consumers are grappling with a lack of transparency in food delivery pricing as major restaurant chains implement higher charges for delivery orders without clear disclosure. This practice, known as “dual pricing,” has sparked a debate about consumer rights and fair business practices in the country’s booming food delivery [...]
SEOUL, Sept. 30 (Korea Bizwire) – The Korea Fair Trade Commission has launched an investigation into Baedal Minjok, the country’s largest food delivery app, over allegations that it forced restaurants to offer it the most favorable pricing terms. Restaurant owners claim that Baedal Minjok, commonly known as Baemin, pressured them to keep prices on its platform [...]
SEOUL, Sept. 27 (Korea Bizwire) – Woowa Brothers, the operator of South Korea’s popular food delivery app Baemin, is on track to top the list of workplace injury claims for the third year running, according to data released by the Korea Workers’ Compensation and Welfare Service. From January to August of this year, Woowa Brothers reported [...]
SEOUL, Sept. 4 (Korea Bizwire) – In a significant shift within South Korea’s fiercely competitive food delivery app market, the long-standing market leader, Baemin, has seen its market share dip below 60% for the first time in two years. This change comes as rival Coupang Eats gains ground, capitalizing on the prolonged free delivery competition that [...]
SEOUL, Aug. 20 (Korea Bizwire) – Small business owners in South Korea are preparing to differentiate prices between in-store and delivery orders, a move triggered by a recent increase in commission fees by Baemin, the country’s largest food delivery platform. This collective action, set to begin on August 22, is raising concerns about potential inflationary pressures [...]
SEOUL, Jul. 24 (Korea Bizwire) – Baemin, the dominant player in South Korea’s food delivery market with over 60% market share, is facing intense scrutiny following its decision to increase service fees. Civic groups and small business associations have accused the company, also known as Woowa Brothers, of engaging in unfair practices. The government’s newly formed [...]
SEOUL, Jul. 10 (Korea Bizwire) — Delivery app Baedal Minjok, or Baemin, said Wednesday it will raise its commission fee for restaurants that have registered for Baemin delivery services to 9.8 percent of food prices from next month. Baemin has received 6.8 percent commissions from the registered restaurants. But its two smaller rivals — Coupang [...]
SEOUL, Jun. 29 (Korea Bizwire) – Allegations of death by overwork have surfaced following the passing of a 40-year-old delivery driver who had been working for Coupang’s late-night Rocket Delivery service. On June 27, the Committee for Countermeasures Against Overwork Deaths of Delivery Workers and the family of the deceased, Jung Seul-gi, held a press conference [...]